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Delivery Policy

Orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

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Osterbrock Greenhouse & Florist is a Full Service Florist serving the Cincinnati & Northern Kentucky area. We deliver daily locally and wire out to the continental US. We offer a range of designs for all occasions and budgets. To ensure quality, we use only fresh cut flowers that are selected daily from our suppliers. All flowers are then hydrated and stored to preserve their freshness and longevity. We maintain all seasonal flowers and can make arrangements to have non-season flowers delivered. During the summer months, we grow our own cutting beds of Zinnia, Celosia, Ageratum, Gomphrena, Statice, and other summer flowers. We sell these beautiful flowers at our location along with selling them to our local wholesale floral distributors. In addition to floral arrangements, we also offer tropical plants, dishgardens, fruit and gourmet giftbaskets, balloons, and chocolates. We are a grower of bedding plants, herbs, vegetable plants and perennials, and we sell these seasonally in our greenhouses. Our staff is very helpful in selecting the perfect flower for your home flower beds. Call and speak to our designers for a customized product for your special occasion. 513-541-4304.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.